FAQs
Shopping Information
We sell a wide variety of authentic Indore made Namkeen.
Your order will be delivered within 3-15 working days of order placement date.
Yes, we do deliver outside of India. To place an order for other countries please contact us on whatsapp on at +91 8983355538.
Yes, you can place an order through any method you would like. Just contact us on the given number +91 8983355538. After providing us with the order and shipping details via whatsapp or call we will share the payment link with you, once the payment is done by you the order will be placed.
Our delivery policy aims to provide prompt and efficient service to our customers. We offer nationwide delivery and strive to deliver all orders within the estimated delivery time mentioned at the time of checkout. In case of any unforeseen circumstances, we will keep you updated about the status of your delivery.
Yes, we offer various discounts and promotions from time to time. You can stay updated about our latest offers by subscribing to our email list or following us on social media.
Payment Information
We do not currently offer cash on delivery.
To check the shipping rate please add the products you wish to buy with whatever quantity you want to the cart >> Click on checkout >> Enter your shipping address and other details >> shipping rates will automatically show along with the product price.
We accept a variety of payment methods, including debit cards, credit cards, net banking, PayTm, GPay, PhonePay and UPI. We use secure RazorPay payment gateways to ensure the safety of your transaction.
No, you can only use one payment method per order.
Yes, it is safe to use your credit/debit card on our website. We use secure payment gateways and comply with industry-standard security practices to ensure the safety of your transaction.
If your payment fails, please check that the information entered is correct and that your card has sufficient funds. If the issue persists, you can contact your bank or the customer support team for assistance.
Orders and Returns
To cancel your order you can contact us directly on +91 8983355538.
After placing the order customer can cancel the order within 1 hour they wish to. And in case of customer request for Refund, it will be processed through same mode within 10 working days.
You can contact our customer support team by emailing us at namkeenbasketofficial@gmail.com or by using the "Contact Us" form on our website. Our customer support team is available to assist you from 9 AM to 6 PM, Monday to Saturday.
If you need to make changes to your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, changes may not be possible.
After you complete the order process, you should receive an order confirmation email with details of your purchase. You can also usually check the status of your order in your account on the ecommerce website.
The namkeen products should be packaged in airtight containers to maintain freshness and quality during shipping. The shipping method and transit time will depend on your location and the shipping options available.
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